Creating a Trusting Working Environment

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Best Practices

“Psychological safety” has emerged in various studies as one of the most critical success factors for teams that manage complex problems. Teams with a high level of psychological safety communicate openly and work in an atmosphere free of fear. This also includes a transparent and positive error culture, which perceives and uses errors as learning opportunities for the entire team without triggering blame or feelings of shame.

In a trusting working atmosphere, people ask many questions, managers admit their weaknesses, and team members often ask each other for feedback. In this way, heterogeneously composed teams can contribute their different perspectives in the best way possible and develop more innovative solutions.